L&SS-IS

By Catherine Davis | 5.5.17
Commentator, Chief Editor, L&SS

Delta Airlines is not in the news again for its mistreatment of its customers (passengers) by Flight Attendants. 

A family, husband and wife, Brian and Brittany Schear of Huntington Beach with their two small kids, booked a flight on Delta Airlines and decided to change their flight plans to make the trip more safe and comfortable for their toddler, who was going to fly sitting on his mom's lap, by sending their teen son on another flight and then putting the toddler 'Grayson' in his (the teen's) stead. 

To this family's dismay, and in spite of the fact that they paid for the seat Grayson was sitting in, the flight crew informed them that they had to give up that seat their toddler occupied and hold the child on one of their laps. The husband and wife responded to their demand, to relinquish the seat, by repeatedly telling them that they'd paid for the seat already and weren't about to let someone else have it and lose their money. 

Unfortunately for this family, the flight crew wasn't taking no for an answer and insisted the family offboard the plane; so they did. 

With this latest flight incident, it seems the US public hasn't heard the last of disappointed flight passengers making their stories known to not just N. America, but also to the world. Those stories had to be very embarrassing for American Airlines that fly internationally.

Speaking of how the world has watched those stories play out, one international country even got caught up and experienced a taste of the US Airlines versus their customers battles in the air, sort of speak!

What happened was an American Airlines Flight Attendant told a mother, flying from France to America, that she couldn't keep her stroller on the plane. Some witnesses say that the FA hit the mom with the stroller and others said that when he was collecting it, it popped opened and accidentally hit her. Whatever was the cause of the incident was lost to me (I couldn't concentrate on any of the supposed causes of the incident) after I saw the mom crying her heart out after the incident happened. 

Apparently, there have been one too many of these so-called unplanned customer flight incidences, that US Senators from both party sides have gotten involved. Read More...

In fact, one could almost speculate that since there have been so many of those situations, there is probably some type of conspiracy going on and airlines are the masterminds behind it. Maybe airlines want more power and control over US citizens and thus, they're trying to see how far they could go to get that control! After all, the TSA isn't enough power for them, they have to dig their claws into us even deeper.

It's funny to me that the person heard speaking, on this flight where the family was booted off, and telling the husband that he and his wife was going to jail and their kids were going to be taken away, is said to be unidentified! That's right, no one knows who that person is!

Where do Americans go from here I wonder? Do we continue flying as usual as if those horrible news stories about customers being kicked and dragged off planes never happened? I would think not, I will forever have those 'Scary Flight Stories' in the back of my mind whenever I fly. At the same time; however, I will be praying for a safe flight without incident!

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